How Happy are your Employees?
- Monday, April 12, 2010
There's an old saying, "You get more flies with honey than you do with vinegar." Human nature responds to sweetness and recoils from things that are acidic. As a business owner, you probably spend endless hours trying to figure out how to "sweeten" your bottom line by pleasing your customers. But don't overlook the importance of applying the same kind of attention to your employees. You may have unwittingly created a hostile work environment without meaning to, and believe me, this costs you money in the long run.
One of the biggest mistakes a boss can make is to be verbally abusive or intimidating toward a subordinate. Its hard to get away with that in a large corporation (the boss would be out of a job!) but small businesses often don't have the hierarchy to monitor these kinds of issues. Nice salaries and good benefits are wonderful, but if your employees dread coming into work each day, no amount of money will keep them, especially if a chance to succeed in a better work environment comes along. Its too easy to blame the employee for having a bad attitude or accept a high turnover rate at your company as "normal."
Of course, the easiest way to correct an acidic workplace is to "sweeten" the atmosphere with respect for each employee. People who feel appreciated, valued and trusted are the real "bottom line" in any business.Labels: happy employees, high turnover, toxic workplace
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